Our mission: tell you who really pays
Before you deposit, check who pays. We score casinos on whether they actually pay players out — fast, in full, in your country — and we take zero money from any of them.
Know who pays before you cash out.
What we do
- boltRun and log real test withdrawals — median and P95 time-to-cash, not advertised promises.
- balanceCompute a reproducible TrustMyWin Score (0–100) from seven fixed components.
- publicAdapt every score per country — Nigeria, Kenya, Ghana, South Africa — because rails and KYC differ.
- gavelTrack complaints of withheld winnings and document who resolves them.
What we don't
- closeWe are not an affiliate. We take $0 from casinos — no commissions, no sign-up bounties.
- closeNo operator can pay to raise its Score, rank higher, or hide a complaint.
- closeNo "best casino" lists that exist to push deposits. We rank only by who pays out.
- closeWe never tell you to gamble more. Loss-framing here is always against casinos that withhold.
How we work
Collect the data → score it → publish it. Same pipeline, every brand.
Collect the data
Test withdrawals, cashier audits and KYC tests, plus complaint records from Trustpilot, Reddit and forums. No self-reported casino marketing — every datapoint carries a source and a date.
First-party
our own withdrawals
Cross-checked
player reports
Sourced
+ dated, every input
Score it
Seven fixed-weight components combine into a 0–100 TrustMyWin Score, then adapt per country. No manual nudges — it rebuilds from source every time.
Publish it
Open scores with a full component breakdown on every brand page — refresh dates shown, sources you can challenge.
Zero affiliate policy
Unlike most rating sites, TrustMyWin takes zero affiliate revenue from the operators we score. We earn nothing when you sign up to a casino.
A trust number is only worth something if it can't be bought. No operator funds this site, and no operator can pay to raise its Score, rank higher, or hide a complaint. Our authority comes from sourced, dated data — not from being paid to say nice things.
Who's behind the scores
A small editorial team — analysts and reviewers, not a black box — owns the final call on what gets published. AI assists; people decide.
Payouts analysts
Run test withdrawals · time every cash-out
Deposit, play through, request a withdrawal and log how long the money actually takes — median and P95, per method and country.
Complaint reviewers
Verify reports · moderate proof of payment
Read every withheld-winnings report, cross-check it, and moderate proof of payment before anything is published as fact.
Country editors
Maintain per-country overrides · local rails
Keep each country's payment rails, KYC rules and availability current, so a Score reflects whether a casino will pay you, where you are.
AI-assisted, human-reviewed
We use AI to speed up the work — clustering complaints, flagging anomalies in withdrawal times, drafting summaries. It never sets a Score on its own, and it can't override the fixed, public weights.
- check_circleEvery Score is human-reviewed before it goes live.
- check_circleThe formula is fixed and public — AI can't override the weights.
- check_circlePublished facts about a casino are verified by an editor, not auto-posted.
A number looks wrong? A casino held your payout?
Press, partnerships, data corrections, or your own withheld-payout story — we read everything. Every score traces to a dated source, and we'll show our working or fix it.