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58 TrustMyWin Score
CO

ComeOn Denmark Payout Review

Mixed record

Casino & sportsbook • Withdrawal record for Denmark

provisional · updated 2026-06-18

Re-checked 2026-06-18
balance Mixed record — fine for everyday cashouts, more friction on big wins. Worth knowing before you deposit.

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verified Independent — no operator pays for placement.

corporate_fare Operator

ComeOn Group (formerly Cherry AB, acquired by Bridgepoint PE for ~$1B in 2019; B2C arm rebranded Alchemy iGaming)
Parent
Juergen Reutter (CEO ComeOn Group)
CEO
Spillemyndigheden — online casino licence + sports betting licence. Historical: Co-Gaming Limited, licence nr. 17-1562953. Current (per oddsbonussen.dk, July 2024): Syreni Limited, licensnr. 24-384979. Also holds SGA (Sweden), Norwegian Lottery Authority, Finnish Gambling Administration, MGA (Malta), AGCO (Ontario, Canada) licences. UK licence withdrawn 2019. Danish licence domain: comeon.com/dk. Registered address: Spinola Park, Level 3, Triq Mikiel Ang Borg, St Julians SPK 1000, Malta. ⚠️ CONFLICTING DATA: legalbet.dk cites Co-Gaming Limited / 17-1562953, oddsbonussen.dk cites Syreni Limited / 24-384979 (July 2024), betzoid.dk cites license #18-00004 (2012). Possible license transfer or renewal — verify on spillemyndigheden.dk.
License

Payout
snapshot

Instant

P50 · MobilePay

—

P75

7 d

P95

Methods
MobilePay (deposit + withdrawal — instant withdrawals since spring 2025)Trustly (deposit + withdrawal)Visa (deposit + withdrawal)Mastercard (deposit + withdrawal)Dankort (deposit + withdrawal)

KYC: Full verification before withdrawal.

Score
breakdown

Weights & method →

Withdrawal Speed

weight 25%

70

Player Complaints

weight 20%

66

KYC Complexity

weight 15%

35

Payout Success Rate

weight 15%

n/a

Payment Methods

weight 10%

63

Support Resolution

weight 10%

40

Bonus Fairness

weight 5%

62

Each component scored 0–100 from sourced data, then weighted. Some inputs are qualitative → Score is provisional. Reproducible →

Complaint
center

Ekstra Bladet — Danish player Jonas B. won 507,952 kr. over weekend, account closed Monday, winnings cancelled. ComeOn refused to comment citing customer privacy.DKK 507 952

Unresolved — ComeOn declined to provide explanation to media. Player reported seeing balance drop from 507,952 kr. to 400 kr. overnight, then account was closed by support agent during live chat.

Source: ekstrabladet.dk · 2021-08-26

Trustpilot DK — player account closed with 14,800 kr. locked, no explanation. 'Min konto hos ComeOn blev lukket uden forklaring den 2. april 2024.'DKK 14 800

Unresolved per Trustpilot — player reports repeated contact attempts with no resolution.

Source: dk.trustpilot.com · 2024-04-02

Trustpilot DK — player lost 3,400 kr. across 2 occasions. 'ComeOn ikke vil udbetale, og ønsker verificering med henholdvis pas, kørekort osv.'DKK 3 400

Unresolved — player reports documents submitted but withdrawal blocked.

Source: dk.trustpilot.com · 2026-06-17

fact_check

Sources & market

🇩🇰 Denmark · DKK · Spillemyndigheden (Danish Gambling Authority). Co-Gaming Limited holds online casino licence + sports betting licence (nr. 17-1562953). Self-exclusion via ROFUS (Register Over Frivilligt Udelukkede Spillere). Responsible gambling: StopSpillet.dk (helpline 70 22 28 25). Gambling winnings are tax-free for players in Denmark — operators pay 28% GGR tax (spilleafgift). Upcoming: Spilpakke 1 (full effect January 2027) — expected to ban no-deposit bonuses, prohibit VIP programs, mandate loss limits.

Tax: 0% tax on gambling winnings for Danish players. Operators pay 28% GGR tax per Spilleafgiftsloven. All winnings from Spillemyndigheden-licensed operators are tax-free.

casinoaftaler.dk (ComeOn anmeldelse 2026 — Trustly test 14 hours, payment table)casinoer.dk (ComeOn anmeldelse 2026 — 75 kr. minimum, payment table, 4.5/5)legalbet.dk (ComeOn Udbetaling 2026 — methods, min/max, times)bonus-betting.dk (ComeOn first DK bookmaker with MobilePay withdrawals)dk.trustpilot.com (ComeOn — 2,535 reviews, 1.6/5, recent DK complaints)dk.trustpilot.com/review/comeon.com (2,535 reviews, 1.6/5, DK-specific complaints)dk-casino.dk (ComeOn Trustpilot analyse — 1.5 stars, 2,499 reviews)ekstrabladet.dk (Jonas B. — 507,952 kr. account closed, winnings cancelled)

smart_toy AI-assisted research, human-reviewed · every Score input has a source + date.

Questions
players ask

Hvor lang tid tager Trustly udbetaling?

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58

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